GrievanceManagementSystem(GMS)
AnenterprisegrievancemanagementplatformdevelopedforMuktinathKrishiCompanytodigitizecomplaintsubmission,casehandling,assignment,andresolutionworkflowsacrossmultipleorganizationalroles.–DevelopedthefrontendusingTanStackStartandTypeScript,buildingastructuredenterpriseinterfaceformanaginggrievancesandcaseworkflows.–Implementedrole-basedinterfacesandworkflowsforemployees,caseofficers,andadministrators,ensuringusersinteractwithfunctionalityappropriatetotheirresponsibilities.–IntegratedthefrontendwithNestJSRESTAPIs,enablingend-to-endgrievancecreation,tracking,assignment,andmanagement.–WorkedwithSwagger/OpenAPI-documentedAPIstointegrateandconsumebackendservicesconsistentlyacrosstheapplication.–ContributedtotheimplementationofRBAC-drivengrievanceworkflows,supportingcontrolledaccesstocasesandadministrativefunctionality.–Builtreusable,type-safeUIcomponentsandapplicationflowsusingTanStackStart,withastrongfocusonmaintainabilityandenterpriseusability.
TechnologiesUsed
AboutThisProject
AnenterprisegrievancemanagementplatformdevelopedforMuktinathKrishiCompanytodigitizecomplaintsubmission,casehandling,assignment,andresolutionworkflowsacrossmultipleorganizationalroles.–DevelopedthefrontendusingTanStackStartandTypeScript,buildingastructuredenterpriseinterfaceformanaginggrievancesandcaseworkflows.–Implementedrole-basedinterfacesandworkflowsforemployees,caseofficers,andadministrators,ensuringusersinteractwithfunctionalityappropriatetotheirresponsibilities.–IntegratedthefrontendwithNestJSRESTAPIs,enablingend-to-endgrievancecreation,tracking,assignment,andmanagement.–WorkedwithSwagger/OpenAPI-documentedAPIstointegrateandconsumebackendservicesconsistentlyacrosstheapplication.–ContributedtotheimplementationofRBAC-drivengrievanceworkflows,supportingcontrolledaccesstocasesandadministrativefunctionality.–Builtreusable,type-safeUIcomponentsandapplicationflowsusingTanStackStart,withastrongfocusonmaintainabilityandenterpriseusability.